ATA – NeoSlider manual grey v1.00
Troubleshooting Guide
| Symptom | Possible cause | Remedy |
|
Gate will not operate |
Mains power not switched on Gate is obstructed Gate is locked or motor jammed Gate tracks/hardware damaged |
Switch on mains power Remove obstruction Unlock door or remove jam Door requires service/repair by qualifi ed technician |
|
Gate starts to close but automatically reverses to open position |
Adverse weather conditions (windor cold) causing gate to stiffen andbecome tight in the tracks Possible obstruction inthe gateway |
Increase obstruction margin Remove obstruction |
|
Gate does not operate from transmitter *See note |
Transmitter code not storedin memory Flat battery – LED fl ashes |
Code transmitter in to openers Replace battery – CR2032 |
|
Gate will not close fully |
Gate limits position need tobe reset |
Reset limits positions. See Page 16-17 |
|
Gate will not open fully |
Gate limits position need tobe reset |
Reset limits positions. See Page 16-17 |
|
Opener beeping and gate does not move |
Disengagement lever opening Disengage connector notplugged in |
Close disenage lever and lock in place Plug connector into J10 socket on board |
|
Auto-Close not working |
PE Beam or wiring faulty PE Beam not aligned correctly PE Beam is obstructed Gate obstructed when closing Auto-Close time not set Auto-Close mode not set |
Repair PE Beam or replace wiring Re-align optics Remove obstruction from the path of PE Remove obstruction See page 20 See page 20 |
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones, wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of interference such as to greatly reduce the range of the transmitter. In such an instance please contact your Automatic Technology dealer for an alternative frequency replacement kit. As this is not a warrantable situation but an environmental issue, charges may apply for the changeover.
